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Amazon.com Inc. and its cloud services division suffered widespread outages today.
DownDetector, which monitors web connectivity, showed more than 20,000 complaints for Amazon and more than 11,000 for Amazon Web Services at around 12:10 p.m. in New York. Several popular websites, including Coinbase, Robinhood, and Netflix, were also experiencing issues, according to DownDetector.
Some Amazon services were also affected, including music and video streaming, the voice-activated Alexa platform and the Ring security arm.
AWS said it has identified the cause of “increased failure rates” and is working to fix it. The company now directs customers to alternative servers in its western region that have no problems. The increased errors are in the eastern North American region. Several Amazon cloud computing services were affected, including Amazon DynamoDB and Amazon Elastic Compute.
Amazon declined to comment and directed users to its AWS dashboard.
AWS is the leading cloud computing provider that sells compute power and software services to companies on demand rather than maintaining their own data centers and teams in-house. Customers include a wide variety of industries and the federal government. If not resolved quickly, AWS problems can cascade quickly.
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